FAQs

    1 . Do I need a Covid-19 Insurance?

     A Covid-19 insurance is one of the mandatory documents to apply for a Rwanda visa and pre approval documents on arrival in Rwanda. 

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    2 . What is the Covid-19 Insurance?

     Covid-19 Insurance is one of the benefits included in a Travel Insurance that you may need when you are far away from your home country. 

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    3 . What are the required Documents for e -Visa?

    When you apply for your e-Visa online you need to provide the following.

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    4 . How Rwanda Visa Works?

    - Foreign nationals wanting to travel to Rwanda need to possess a passport of their country and a valid Rwanda visa. From now on, you can get your Rwanda visa quickly and simply without having to send your passport to the Rwanda Embassy by applying for eVisa online.

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    5 . Is my personal information secure to submit online?

    Yes, when you complete your application for a Rwanda e-Visa, your information is secure and is submitted directly to the Rwanda government.

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    6 . If I cancel my online order will my fees be refunded?

    Once the application is in process, the e-Visa application fees are non-refundable.

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    7 . If my e-Visa application is denied by the Rwanda government will my fees be refunded?

    Once the application has been submitted to the Rwanda government, the e-Visa application fees are non-refundable. In case your application is rejected, we will refund the service fee.

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    8 . What should I do after I apply for my e-Visa?

    Once the application is approved and sent to your email, you must print a copy to carry with your passport and bring it along when you travel to Rwanda

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    9 . When is the e-visa valid from ?

    The validity period of your e-Visa will begin from the date of first arrival in Rwanda, which was provided in your application.

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    10 . How long does it take to get an e-Visa for Rwanda?

    The processing time is 3 business days for normal service

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